干旱区生态环境知识资源中心(Arid): A value of civic voices for smart city: A big data analysis of civic queries posed by Seoul citizens

Arid

DOI	10.1016/j.cities.2020.102941
	A value of civic voices for smart city: A big data analysis of civic queries posed by Seoul citizens
	Kim, Byungjun; Yoo, Minjoo; Park, Keon Chul; Lee, Kyeo Re; Kim, Jang Hyun
通讯作者	Kim, JH (corresponding author), Sungkyunkwan Univ, Dept Interact Sci, Seoul, South Korea. ; Kim, JH (corresponding author), 9B307 Int Hall,25-2 Sungkyunkwan Ro, Seoul, South Korea.
来源期刊	CITIES
ISSN	0264-2751
EISSN	1873-6084
出版年	2021
卷号	108
英文摘要	Since urban problems are increasingly becoming complex and multifaceted due to the rapid urbanization, interest in the development of smart cities as an efficient solution to such problems is growing. The significance of smart cities lies in not having technology itself but using technology with a novel approach to solve urban problems, enhance the quality of life for urban residents, and optimize government performance. Such an approach includes scientifically processing civic query (including complaints, suggestions, and inquiry) data about a city and planning the city such that its policies reflect its residents' voices to ensure throughput legitimacy. This study introduces a novel approach to analyze diverse informal civic query data for a city and plan the city in a way that its residents want. By analyzing 160,000 civic queries accumulated over 10 years from 2006 to 2017 from the Oasis of 10 Million Imagination, which is a civic participation platform of Seoul, this study aims to contribute to the sustainable development of Seoul so that it can plan a citizen-centric and smart city that satisfies the demands of its residents. By applying Dynamic Topic Model, the authors intend to specify civic demands and forecast the demands of citizens.
英文关键词	Word2vec Dynamic topic model Civil complaints Automatic classification Smart city
类型	Article
语种	英语
开放获取类型	Bronze
收录类别	SSCI
WOS记录号	WOS:000597406700021
WOS关键词	WORD2VEC
WOS类目	Urban Studies
WOS研究方向	Urban Studies
资源类型	期刊论文
条目标识符	http://119.78.100.177/qdio/handle/2XILL650/349854
作者单位	[Kim, Byungjun; Yoo, Minjoo; Lee, Kyeo Re; Kim, Jang Hyun] Sungkyunkwan Univ, Dept Interact Sci, Seoul, South Korea; [Park, Keon Chul] Seoul Digital Fdn, Dept Digital Policy, Seoul, South Korea
推荐引用方式 GB/T 7714	Kim, Byungjun,Yoo, Minjoo,Park, Keon Chul,et al. A value of civic voices for smart city: A big data analysis of civic queries posed by Seoul citizens[J],2021,108.
APA	Kim, Byungjun,Yoo, Minjoo,Park, Keon Chul,Lee, Kyeo Re,&Kim, Jang Hyun.(2021).A value of civic voices for smart city: A big data analysis of civic queries posed by Seoul citizens.CITIES,108.
MLA	Kim, Byungjun,et al."A value of civic voices for smart city: A big data analysis of civic queries posed by Seoul citizens".CITIES 108(2021).