干旱区生态环境知识资源中心(Arid): Reducing Cognitive Load and Improving Warfighter Problem Solving With Intelligent Virtual Assistants

Arid

DOI	10.3389/fpsyg.2020.554706
	Reducing Cognitive Load and Improving Warfighter Problem Solving With Intelligent Virtual Assistants
	de Melo, Celso M.; Kim, Kangsoo; Norouzi, Nahal; Bruder, Gerd; Welch, Gregory
通讯作者	de Melo, CM
来源期刊	FRONTIERS IN PSYCHOLOGY
ISSN	1664-1078
出版年	2020
卷号	11
英文摘要	Recent times have seen increasing interest in conversational assistants (e.g., Amazon Alexa) designed to help users in their daily tasks. In military settings, it is critical to design assistants that are, simultaneously, helpful and able to minimize the user's cognitive load. Here, we show that embodiment plays a key role in achieving that goal. We present an experiment where participants engaged in an augmented reality version of the relatively well-known desert survival task. Participants were paired with a voice assistant, an embodied assistant, or no assistant. The assistants made suggestions verbally throughout the task, whereas the embodied assistant further used gestures and emotion to communicate with the user. Our results indicate that both assistant conditions led to higher performance over the no assistant condition, but the embodied assistant achieved this with less cognitive burden on the decision maker than the voice assistant, which is a novel contribution. We discuss implications for the design of intelligent collaborative systems for the warfighter.
英文关键词	intelligent virtual assistant collaboration cognitive load embodiment augmented reality
类型	Article
语种	英语
开放获取类型	Green Published, gold
收录类别	SSCI
WOS记录号	WOS:000595010800001
WOS关键词	MENTAL WORKLOAD ; PEDAGOGICAL AGENTS ; DECISION-MAKING ; EMOTION ; TRUST ; METAANALYSIS ; AUTOMATION ; PRINCIPLES ; BEHAVIOR ; DESIGN
WOS类目	Psychology, Multidisciplinary
WOS研究方向	Psychology
资源类型	期刊论文
条目标识符	http://119.78.100.177/qdio/handle/2XILL650/327810
作者单位	[de Melo, Celso M.] CCDC US Army Res Lab, Computat & Informat Sci, Playa Vista, CA 90094 USA; [Kim, Kangsoo; Welch, Gregory] Univ Cent Florida, Coll Nursing, Orlando, FL 32816 USA; [Kim, Kangsoo; Bruder, Gerd; Welch, Gregory] Univ Cent Florida, Inst Simulat & Training, Orlando, FL 32816 USA; [Norouzi, Nahal; Welch, Gregory] Univ Cent Florida, Dept Comp Sci, Orlando, FL 32816 USA
推荐引用方式 GB/T 7714	de Melo, Celso M.,Kim, Kangsoo,Norouzi, Nahal,et al. Reducing Cognitive Load and Improving Warfighter Problem Solving With Intelligent Virtual Assistants[J],2020,11.
APA	de Melo, Celso M.,Kim, Kangsoo,Norouzi, Nahal,Bruder, Gerd,&Welch, Gregory.(2020).Reducing Cognitive Load and Improving Warfighter Problem Solving With Intelligent Virtual Assistants.FRONTIERS IN PSYCHOLOGY,11.
MLA	de Melo, Celso M.,et al."Reducing Cognitive Load and Improving Warfighter Problem Solving With Intelligent Virtual Assistants".FRONTIERS IN PSYCHOLOGY 11(2020).