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After four years operating, the Metro Sul do Tejo (MST), a light rail transport built in Almada - Portugal, has not fulfilled the initial expectations and may be considered a flop. The implementation of the modern, fast and non-pollutant public transport was part of the City Hall's political strategies to reduce pollution, noise and traffic congestion, creating therefore a more enjoyable city centre for its residents. A high number of users were estimated, assuring the financial viability of the project, and reassuring the State about the revenues of the large investment needed. Today, the number of users doesn't match those expected, and some issues such as the high percentage of fraud or MST held responsible for the closing commerce inside the city and for the so-called "desertification" of Almada. The project's second and third phases of construction are compromised. In this paper we examine the reasons that caused the fail of the service. Analyzing the data gathered by the City Hall and other documentation from the MST we inflect conclusions about the real impact of the tramline in the life of Almada's residents.