Knowledge Resource Center for Ecological Environment in Arid Area
| Effect of service-quality dimensions on customer patronage at Jaguar Land Rover dealerships in Gauteng | |
| Theron;Daniell. | |
| 出版年 | 2015 |
| 英文摘要 | M. Tech. Business Administration The study assesses the dimensions of service quality within a Jaguar Land Rover dealership in Gauteng. The first objective is to determine the importance of each service quality and the second is to measure the effect of the service quality at the dealerships. |
| 英文关键词 | Jaguar automobile -- Quality control. Automobiles -- Maintenance and repair. Dissertations Academic -- South Africa. |
| 语种 | 英语 |
| URL | http://encore.tut.ac.za/iii/cpro/DigitalItemViewPage.external?sp=1001873 |
| 资源类型 | 学位论文 |
| 条目标识符 | http://119.78.100.177/qdio/handle/2XILL650/249578 |
| 推荐引用方式 GB/T 7714 | Theron;Daniell.. Effect of service-quality dimensions on customer patronage at Jaguar Land Rover dealerships in Gauteng[D],2015. |
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