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The role of integrated development planning in the integration and transformation of former apartheid townships in South Africa : a case study of Inanda, Ntuzuma and KwaMashu (INK), eThekwini Municipality (Durban). 学位论文
出版年: 2013
作者:  Mngadi;Thandekile.
收藏  |  浏览/下载：0/0  |  提交时间：2019/11/29
Theses--Town and regional planning.  
Community expectations and perceptions of municipal service delivery : a case study in the Emfuleni local area / Annie Mojaesi Moletsane 学位论文
学位授予机构: North-West University. 出版年: 2012
作者:  Moletsane;Annie Mojaesi
收藏  |  浏览/下载：3/0  |  提交时间：2019/11/29
Service quality  SERVQUAL  Services marketing  Perceptions  Expectations  Municipal service delivery  South Africa  
Small area estimation of unemployment for South African labour market statistics 学位论文
出版年: 2012
作者:  Hakizimana;Jean-Marie Vianney
收藏  |  浏览/下载：4/0  |  提交时间：2019/11/29
Labor market (South Africa)  Unemployment (South Africa)  Unemployment (South Africa statistics)  Social sciences  
Implementation of strategies and programmes aimed at boosting local economic development at Sobonakhona Makhanya Traditional Area 学位论文
出版年: 2012
作者:  Dladla;Alfred Makhosathini
收藏  |  浏览/下载：1/0  |  提交时间：2019/11/29
Economic development  Local government--South Africa--Durban  Rural development--South Africa--Durban  Strategic planning  
Assessment of the impact of service charters on service delivery in Malawi: a case of Southern Region Water Board 学位论文
学位授予机构: University of Fort Hare, Faculty of Management & Commerce. 出版年: 2012
作者:  Ntelela;Rashid Friday
收藏  |  浏览/下载：19/0  |  提交时间：2019/11/29
Water-supply -- Malawi  Water utilities -- Malawi  Municipal services -- Malawi  Local government -- Malawi  
The structural arrangements in local government and their role in promoting community participation in basic service delivery: a case study of Emalahleni and Intsika Yethu local municipalities in the Chris Hani District Municipality area 学位论文
学位授予机构: Rhodes University, Faculty of Humanities, Sociology. 出版年: 2012
作者:  Nqwemeshe;Nomvuyo
收藏  |  浏览/下载：8/0  |  提交时间：2019/11/29
Service provision in the Sol Plaatje municipal area from a tourism perspective 学位论文
学位授予机构: Bloemfontein : Central University of Technology, Free State. 出版年: 2010
作者:  Olivier;Elizabeth Susan
收藏  |  浏览/下载：1/0  |  提交时间：2019/11/29
Consumer satisfaction  Customer services - Quality control  
Customer relationship management within the local government : a case study of eThekwini Municipality. 学位论文
出版年: 2010
作者:  Chetty;Sarasvathy.
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Theses--Business administration.  
An examination of policy implementation of water and sanitation services in the city of Cape Town: a case study of the informal settlements in the Khayelitsha area 学位论文
出版年: 2010
作者:  Xabendlini;M.T
收藏  |  浏览/下载：1/0  |  提交时间：2019/11/29
Public policy  Policy implementation  Municipal services  Sanitation  Water services  Informal settlement  Khayelitsha area  Community participation  Service delivery  Policy analysis